FAQ

1. What is an eSIM?

An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM card. It provides the same functionality as a traditional SIM card but offers greater flexibility and convenience.

2. How do I activate my Ultra eSIM?

Activating your Ultra eSIM is simple:

1. Purchase your eSIM plan on our website.
2. Scan the QR code provided via email or through your account on our website.
3. Follow the on-screen instructions on your device to complete the activation.

3. Which devices are compatible with Ultra eSIM?

Ultra eSIM is compatible with a wide range of devices, including the latest smartphones, tablets, and smartwatches that support eSIM technology.

4. Can I use Ultra eSIM while traveling internationally?

Yes, Ultra eSIM offers extensive global coverage, allowing you to stay connected in multiple countries. Our plans are designed to provide seamless connectivity no matter where you are in the world.

5. What should I do if I encounter issues with my eSIM?

If you experience any issues with your eSIM, please contact our customer support team via email cy.esimcards@gmail.com. We are available 24/7 to assist you with any problems.

6. Can I use Ultra eSIM alongside my physical SIM card?

Yes, most eSIM-compatible devices allow you to use both an eSIM and a physical SIM card simultaneously. This feature is great for managing personal and business numbers on the same device or using local and international plans together.

7. How do I manage my Ultra eSIM plan?

You can manage your Ultra eSIM plan through our website or mobile app. Log in to your account to view your plan details, check data usage, and purchase additional data if needed.

8. What are the benefits of using an eSIM over a traditional SIM card?

Using an eSIM offers several advantages:

• Instant activation without the need for physical cards.
• Ability to store multiple eSIM profiles on one device.
• Easy to switch between different carriers and plans.
• More secure and less prone to physical damage or loss.

9. Are there any additional fees or charges?

All fees and charges associated with your eSIM plan will be clearly outlined during the purchase process. There are no hidden fees, and you can choose a plan that fits your budget and usage needs.

10. How can I get updates and news about Ultra eSIM?

Stay updated with the latest news, offers, and updates from Ultra eSIM by subscribing to our newsletter and following us on our social media channels.